Refund policy

Refund & Return Policy

At Tech Royal, we want you to be completely satisfied with your purchase. If you are not satisfied with your saree, you may request a return or exchange subject to the conditions below.

Return & Exchange Eligibility

We accept returns or exchanges within 7 days of delivery.

To be eligible for a return or exchange:

  • The saree must be unused and unworn.

  • The saree must be in its original condition.

  • All original packaging, tags, labels, and accessories must be included.

  • The product must not be washed, altered, stained, damaged, or used.

  • Proof of purchase or order details must be provided.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please provide:

  • Your order number

  • Clear photos or videos of the product

  • Photos of the packaging, if applicable

  • A brief description of the issue

After reviewing your request, we may offer a replacement, exchange, store credit, or refund, depending on the circumstances.

Non-Returnable Items

The following items may not be eligible for return or exchange:

  • Items that have been worn, washed, altered, or damaged after delivery

  • Customized or personalized products

  • Products without original tags or packaging

  • Items returned after the 7-day return period

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be processed through the original payment method, subject to applicable payment-provider processing times.

Original shipping charges may be non-refundable unless the item was damaged, defective, or incorrectly sent by Tech Royal.

Return Shipping

Unless the item is damaged, defective, or incorrectly shipped, return shipping costs may be the responsibility of the customer.

Please contact us before sending any product back. Unauthorized returns may not be accepted.

For return or exchange requests, please contact:

Email: [Your Gmail Address]
Phone/WhatsApp: [Your Phone/WhatsApp Number]

Store: Tech Royal